23rd Thing

Well, I have enjoyed the '23 things' unlike many of my colleagues. I have enjoyed being forced to learn about some the the technologies and applications that I would not have otherwise bothered with. In my personal life I will continue to use the things that I was already using and most likely won't bother with those I wasn't. I think it is important to be in touch with what most of our user community are using and relate to and this process has been useful in that respect. I am in the fortunate position of having had time to complete each task, therefore I was able to get the most of out the learning experience without other pressures.
I really feel that there is scope for improvement with the services we offer to our user community using some of the what we have learnt about in 23 things, most notably the use of instant messaging to a librarian for remote users. More often than not patrons want help or an answer immediately.